FAQs Page

General 

What should I do when the site is giving me technical problems?

Email customer services at info@desley.co.za and we’ll try to fix the problem as best we can.

How to shop online?

Brows 

  • Use the dropdown menu to find the category that you are looking for
  • Click through and spend some time browsing the products showcased on the site

Buy 

  • Once you’ve found the item that you want, select and click on the “Add to Cart” button. You can add multiple items to your Shopping Chart.
  • Once you are ready to pay, click on the shopping Chart icon in the top right hand corner of the page, which will take you through to a new page that will show you everything you have in your bag, along with the colours/sizes you have selected.

Place my Order???????????

  • Click on the “Check out” button when you are ready to place your order
  • If you aren’t already signed into your account you’ll be taken to the registration page
  • You can simply complete the returning, new or guest customer sign in form.
  • Note: If you register as a new customer, you can choose to register with either your email
    address OR cellphone number. The choice is yours. If you sign in as a guest customer, you only
    have the option to sign in with your email address. As a guest customer, your delivery and
    payment details won’t be saved for future orders.
  • Once you have signed in you’ll see your shopping bag once again
  • Click on “Place my order”, enter your delivery address, select your delivery option, enter your payment information and pay
  • Once you’ve placed your order, you will receive email confirmations keeping you up to date on your order and delivery status

What are my payment Options?

  • EFT

Is it possible to collect my order instead of having it delivered to my home / work address or other address?

  • YES it is.

I need to update the credit card on my account, how can I do that?

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